Hemanth Alapati
Service Delivery Manager
- Role
- Service Delivery Manager at IBM
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Hemanth Alapati
A highly motivated and goal-oriented Delivery Manager, passionate about solving problems and enthusiastic about technology. I bring extensive experience in ensuring seamless service operations and client satisfaction. My expertise lies in client relations, process improvement, and team management, allowing me to effectively drive performance and exceed customer expectations. With a proven track record in managing customer expectations and enhancing operational efficiency. I am committed to delivering exceptional service quality and fostering strong, collaborative client partnerships. Seeking to take on a challenging new role with a growing team.
Experience
Service Delivery Manager
Aug 2011 — Present · Hyderabad, IN
Education
International Institute of Information Technology Hyderabad (IIITH)
M.S
2005 — 2006
JNTU
B.Tech (E.C.E)
2000 — 2004
Skills
- Tcp/Ip
- Telecommunications
- Perl
- Operating Systems
- Wap
- Testing
- Management
- Gsm
- Sms
- Team Management
- Vas
- Unix
- Integration
- Linux
- Shell Scripting
- Value-Added Services (Vas)
- Mobile Technology
- Oracle
- Requirements Analysis
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