Hemanth Raj
Senior Program Manager - Brand Protection |A-Z Claims |Product Quality |Risk and Fraud |Amazon
- Role
- Senior Program Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Hemanth Raj
Started career with Amazon as a Risk investigator, involved in identifying many fraudulent activities across the site in related to my work. Succeeded in improving the process and reduce fraudulent activities. Moved to a specialized team after one year of basic work and worked towards customer satisfaction improvement. Pursued specialization in the current role and working towards process improvement and providing a better customer service.
Experience
Senior Program Manager
Jul 2022 — Present · Bengaluru, IN
Education
Rajarajeswari college of engineering
Bachelor's degree, Mechanical Engineering
2008 — 2012
Skills
- Process Improvement
- Management
- Customer Service
- Ownership
- Leadership
- Business Development
- Team Management
- Customer Satisfaction
- Strategic Planning
- Business Process Improvement
- Project Management
- Strategy
- E-Commerce
- Team Leadership
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