Hemant Chouhan

About Hemant Chouhan

As a seasoned talent recruitment and acquisition professional, I bring a wealth of experience in developing and executing comprehensive recruiting strategies within both agency and in-house settings. Currently, I serve as a Senior Account and Delivery Manager at Sumeru Inc, where I manage all phases of full-cycle recruiting, from initial sourcing and screening to offer negotiations, placement, and onboarding. My role involves daily client interactions, handling escalations, coordinating interviews, and managing a team of 14-15 recruiters, including 2-3 team leads. I thrive on improving productivity, crafting innovative recruitment strategies, and presenting new ideas to top management.I have a proven track record in creatively sourcing high-caliber candidates using recruiting software, social media, cold-calling, and employee referrals. My strong background in backend support, reporting, chat/email support, and customer/client satisfaction has enabled me to successfully manage client relationships and ensure seamless recruitment processes.I am passionate about leveraging my skills and experience to contribute to organizational growth while achieving personal and professional development. My strengths lie in smart work, timely task completion, and excellent communication skills. I am self-dependent, fluent in Hindi and English, and driven by a desire to make a positive impact.I look forward to connecting with professionals and organizations where I can add value and drive success. Let\'s collaborate to achieve outstanding results in talent acquisition and beyond.

Experience

1. Manager Sales and Business Development Client Services (Msp Account)

   Sumeru Inc

   Apr 2024 — Present · WA, US

   Manage MSP accounts and serve as the primary liaison for contingent worker needs and escalations to uphold service excellence.• Collaborate closely with the delivery manager to communicate and interpret client job requirements, ensuring alignment on prerequisites, locations, and other critical details.• Evaluate and oversee candidate submissions, interviews, client feedback, and job offers, fostering seamless communication among stakeholders.• Conduct regular service calls with active clients on a weekly and monthly basis to maintain optimal satisfaction levels and address any concerns promptly.• Identify opportunities for service improvements and develop strategies to expand market presence within the existing client base.• Document client requests comprehensively and mobilize appropriate resources to meet their needs effectively.• Utilize job order tracking systems to input and maintain accurate data, supporting streamlined recruitment processes.• Analyze reports and leverage available data to continually refine sales strategies and approaches.• Create and deliver compelling proposal presentations and responses to RFP/RFI inquiries, effectively demonstrating our capabilities and value proposition.

Education

• Motherland Higer Secondry School

  Higher Secondry, Mathematics and Computer Science

  2007 — 2009

• Saraswati Convent High School

  Computer Science

  1993 — 2006

• Dr. C. V. Raman University

  BCA, Computer Science

  2010 — 2014