Hemant Saraswat
Associate Manager at Jade Global. 7x Salesforce Certified || CSM® || Salesforce Consultant || Project Management || Salesforce Administrator || 2x Trailhead Ranger || Learner
- Role
- Associate Manager at Jade Global
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Hemant Saraswat
7x Salesforce Certified and Certified Scrum Master.Salesforce Business Analyst/ Consultant/ Administrator with more than 8+ years of total experience in delivering salesforce.com CRM solutions.• Expert knowledge of the Salesforce Architecture, Data model, Security and Access Control, Org setup, Configuration and functional knowledge of Sales and Service Cloud.• Hands-on experience with implementing Sales and Service cloud features like Service Console, Omni-channel, Communities, Knowledge, Entitlements and Milestones, Macros, Lead Management, Account and Contact Management, Case Management, Process Automations.• Experience working with massive amounts of data for ETL operations to sync interfacing systems in real-time and through incremental loads using Data loader.• Familiar with CICD Process using Visual studio code and Git Hub.• Familiar with Service Now (Incident and Demand Process)• Excellent interpersonal, verbal, and written communication skills. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
Experience
Associate Manager
Jul 2025 — Present
Education
INDERPRASTHA ENGINEERING COLLEGE
Bachelor of Technology (B.Tech.), Information Technology
2013 — 2017
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