Hemant Patil

About Hemant Patil

As a Senior Functional Consultant, handling end-to-end project implementation of Icertis…

Experience

1. Senior Functional Consultant

   Wipro

   Aug 2024 — Present · Pune, IN

   Delivered the difficult contract types with all CWBs and Test scripts documentation.•Engaged with clients, define business requirements, and design solutions to address key implementation objectives.•Understood business challenges and As-Is processes and helping customer define the To-Be process by suggesting best practices and process changes.•Configured the product as per requirement outlined in Business Requirement Document (BRD) and manage daily customer calls by providing configuration walkthroughs for approved solutions.•Leading the Implementation team, Handling customer meeting and all discussion, performing Business analyst role along with configurator.•Owned and lead the team for Functional Configuration. Also, Drafting and maintaining project-related documents (BRD, IRD), configuration issue and progress trackers, Raid trackers, etc.•Developed documentation for customer sign-off such as BRD, User Acceptance Testing (UAT) Scripts, User Manuals and Training documents. Perform sanity testing, regression testing, along with system integration testing.•Conducting WSR meeting, owning the major discussions and representing project team in high level management discussions.•Coordinated cutover activities and ensure timely Go Live of the project.•Providing continuous CR and configurational enhancement support post Go-Live along detailed solutioning on new requirements.•Completed crucial work of the incorporation of the challenging change requests which were more in numbers. Patiently followed up on exact details from all stakeholders.•Extensively engaged with the client-QA team to understand their queries and guide them on solution understanding.