Hemant Parate
Business Analyst at TechMahindra |CSPO|GRCP|ITIL
- Role
- Business Consultant at Tech Mahindra
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Hemant Parate
10+years’ experience as a Business Analyst & Product Owner with expertise in…
Experience
Business Consultant
Aug 2021 — Present · Pune, IN
Lead cross-functional coordination with the Client, Solution Designer, and architects for aligning theproduct roadmap• Overall responsibility for the “Digital Business Transformation program for Telefonica Germany”.• Extensive working knowledge of customer authentication processes for different communicationmediums like IVR & self-care (web/app) aligning their Lean BluePrinting process with Salesforce and otherthird-party vendors.• Conducted extensive workshops with key stakeholders to collect business requirements, RequirementElicitation, converting them to technical/Functional stories and Presenting them internally• Elaborate Knowledge of the Billing and Payments domain and be responsible for liaising with the Leanblueprinting (LBP) team for identifying potential features for lean Blueprinting.• Experienced and Extensive Knowledge of JIRA, ARIS (BPMN Tool), Customer Journey Mapping, BusinessProcesses, etc.• Collaborate with in-house delivery teams (Dev, QA, product, account management) communicatingformatted client requirements for effective internal implementation• Exposed to the new feature sets, backlog handling & moderating the sprint using an agile scrumenvironment
Education
Balaji Institute Of Telecom and Management
Master of Business Administration (MBA), Telecommunications Management
2011 — 2013
Nagpur University
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
2006 — 2010
Skills
- Photoshop
- Business Development
- Marketing Research
- Competitive Analysis
- Microsoft Excel
- Powerpoint
- Teamwork
- Team Management
- Telecommunications
- Social Media
- Public Speaking
- Html
- English
- Customer Service
- Marketing Strategy
- New Business Development
- Vas
- Wap
- Marketing Communications
- Windows
- C
- Product Management
- Microsoft Office
- C++
- Value-Added Services (Vas)
- Research
- Market Research
- Microsoft Word
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