Hemant Nagla
Senior IT Consultant | IT Operations Leader | 17+ Years in End-User Support & Infrastructure Management
- Role
- Senior Consultant at Infosys
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Hemant Nagla
As a Senior Consultant at Infosys, I am at the helm of driving digital transformation through advanced cloud and Microsoft 365 administration. Our team has been pivotal in enhancing system reliability and user engagement, ensuring a smooth transition into innovative IT solutions.With a solid track record in IT support and asset management, the focus is always on delivering exceptional service management. Harnessing technology to propel business growth, I am steadfast in my commitment to prioritize client value in every strategy we devise.
Experience
Senior Consultant
Apr 2022 — Present · Pune, IN
Proven track record in managing IT support teams and operations.•Skilled in troubleshooting and resolving technical issues efficiently.•Strong ability to align IT strategies with business goals.•Adept at training and mentoring IT staff to boost team performance.•Committed to maintaining high standards of IT security and compliance.•Planning, executing, and overseeing IT projects to ensure they are completed on time and within budget.•Developing and implementing IT strategies that align with business objectives.•Facilitating and managing changes in IT processes and systems.
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering - BE
2004 — 2008
Skills
- Dhcp
- Windows
- IT Service Management
- Operating Systems
- Technical Support
- Desktop Support Management
- Oracle
- Requirements Analysis
- Active Directory
- Unix
- Ccna
- Team Management
- Vpn
- Landesk
- Bmc Remedy
- Software Development Life Cycle (Sdlc)
- Networking
- Itil
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