Hemant Malhotra
GCC & Shared Services Head | Global Transformation leader | Driving Strategy, P&L, Compliance | ERP (SAP HANA 4, Oracle) | Managed Services | Enhancing UX & Revenue ,Business Transformation,Generative AI/Agentic AI
- Role
- Leading Global Transformation & Operational Excellence in Hire to Retire, IT, F & a at Worley
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Hemant Malhotra
Finance and transformation leader with 23+ years of global experience in setting up and…
Experience
Leading Global Transformation & Operational Excellence in Hire to Retire, IT, F & a
Apr 2023 — Present · Gurugram, IN
Spearheaded business transformation across Hire to Retire, IT, and Finance & Accounting, driving efficiency and performance globally.• Implemented a change management framework, ensuring smooth transitions and high service delivery.• Developed a three-tier governance framework to enhance collaboration between business, shared services, and service providers.• Established a customer service and Service Excellence framework, improving CSAT by 25% and UX by 30%.• Introduced an Operations Excellence framework as part of the GBS maturity model, fostering continuous improvement.• Global capability centre / Global shared Services, Transformation, Business transformation / Strategy / compliance / ERP Implementation/ Revenue enhancement / Bottom line improvement using Business Transformation• Led Digital Transformation, implementing ERP (SAP HANA 4, Oracle), RPA, and a Responsible AI framework with ServiceNow.• Created a comprehensive risk assessment framework, strengthening global risk mitigation strategies.
Education
MCS -IP97
Mca
1997 — 2002
City Vocational Public School
12th
University Of Delhi
B.Com
2001
Symbiosis Pune
Post Graduate Diploma, Business administration
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.