Hemant Kumar

About Hemant Kumar

Salesforce Certified Sharing and Visibility Salesforce Certified Advanced Administrator 301 / Administrator Salesforce Certified Developer 401 / Platform Developer I / App Salesforce Certified Sales Cloud Consultant • 10 years of experience with Salesforce CRM platform as Solution Architect / Sr. Administrator/ BA• Excellent planning, analytical and project execution skills with excellent communication and inter-personal skills and Agile practice experience• Proven ability to collaborate with internal stakeholders to ensure the design and functionality of the platform is driving efficient productivity and value across the organization.• Proficient in analyzing and researching new tools and capabilities as they become available and educate stakeholders with the intent of implementing where applicable in the system.• Analytical and problem-solving skills with an ability to analyze and solve problems with out-of-the-box functionality before custom development in both Classic and Lightning environment.• Enable end-users to get the most out of Salesforce; identify, develop, and deploy best practices in close collaboration with subject matter experts from each department.• Hands-on experience in day-to-day configuration, support, maintenance, and improvement of Salesforce platform and handling all administrative functionality.• Extensive experience in customizing Salesforce out of the box functionality including Flow, ETM, Security, Assignment rules, Escalation rules, Validation rules, Restriction Rule, Custom objects, Dynamic Page layouts, Flows, Process builders, Workflows, Approvals Process and Actions.• Hands-on experience in Salesforce Customizations using Apex, Visual force, Lightning Web Components and Lightning Aura Component• Experienced in building reports, report folders, dashboards and configuring analytic snapshots.• Experience in complex Salesforce.com implementations, managing different sandbox environments and production migration using ANT, Eclipse, and Change Sets.• Proficient in cloud tools like Eclipse, Force.com IDE, Apex explorer and data migration• Proficient in UAT (user acceptance testing) and Functionality Testing.• Experience in managing Litify, Pardot, HubSpot, Seismic, GlassBeam, Outlook, Gmail Integration, and Managed Package apps• Experience with Salesforce CPQ and Custom Quote Template (CPQ and SDoc)• Experience with integration (Oracle ERP, OBIEE, SharePoint, SQL Server, MySQL 12 years of Oracle Applications ERP working experience.

Experience

1. Salesforce Solutions Architect Sr Salesforce Administrator

   Canon Medical Systems USA, Inc.

   Nov 2017 — Present · Orange County, CA, US

   As a Salesforce Solution Architect / Sr. Salesforce Admin, I am responsible for realigning the company\'s CRM application using Salesforce.com and integrating it with a Business Process Management application.

Education

• University of Hyderabad

  Master of Computer Applications - MCA, Computer Science

Skills

• Oracle Order Management
• Salesforce.com
• Accounts Payable
• Customer Support
• General Ledger
• Inventory
• Consulting
• Cast Iron
• Erp
• Quote
• Install Base
• Business Intelligence
• Service Level Agreements
• Accounts Receivable
• Oracle HR
• Oracle Applications
• Oracle E-Business Suite
• Fixed Assets
• Crm
• Manufacturing
• Xml Publisher
• Integration
• Oracle Forms
• Customer Relationship Management (Crm)
• Oracle Reports
• Bill of Materials
• Purchasing
• Sdlc
• Pl/Sql
• Business Analysis
• Oracle
• Requirements Analysis
• Pricing