Hemant Kumar

About Hemant Kumar

Hemant has 16 years of Professional experience and has worked on Products like Oracle, Huawei, and Other ERP products. Worked on projects that covers Telecom and financial Sectors.• Well, acquainted in Project Management, Delivery. Focused Project Manager/Lead with experience of performing multi-function management and business analysis for various projects.• Managing & leading the team of implementation and support projects of end-to-end functionalities. Handling team size of 21. Handling the appraisal meetings with Team and providing mid/ annual rating.• Participating in Agile retro/customer escalation calls with Team & Business – Track the Team effort and understanding the challenges and gap from the Team in term of delivering the tasks.• Domain Owner for the support Projects. Working closely with customer at onsite, Planning for enhancement and other areas for improvement in the project/application. Have good customer facing experiencing, worked with US, UK & middle east clients.Tools & Technology:Trello, Asana, Jira, MS Office & Microsoft project, Telecom OSS/BSS, Other Project management software tools.PMP certified. 13 years’ experience of managing & leading the team of AMS projects of end-to-end functionalities.¨ Handling & Managing the Team. Supporting the client needs in an effective manner.¨ Experienced and hardworking Project Manager with more than 12 years of experience driving unique projects and leading effective teams.¨ Prepare project documentation, deliverables, finances, resource allocations, and status¨ Having knowledge on agile methodology like Jira, Kanban and sprint model, retrospective meetings.¨ Handling team size of 38. Handling the appraisal meetings with Team and providing mid/ annual rating.Having good exposure in Telecom OSS/BSS.Working for Oracle BRMThe support process dealt with providing solutions to the problems raised against the product (BRM) including client’s day-to-day operation, configuration, customization, installation, migration, implementation, etc. based on the client’s requirement.Worked with many of the world\'s largest and most innovative service providers—including France Telecom, Billing and Revenue Management solutions to achieve their most critical business goals.Roles & Responsibilities: • Conducting requirement analysis, system study and finalizing.Debugging and troublesotting the high level issues of Oracle BRM.Analysing and fixing the issue and providing the code fixes patches and deploying in the server

Experience

1. Project Manager

   HCLTech

   Jun 2022 — Present · Hyderabad, IN

Education

• Narayana Engineering College B.TECH

  Bachelor of Technology (B.Tech.), Computer Science

  2004 — 2008