Hemant Gupta
GM - Central Data Science @ Paytm | HDFC | AU SFB | Axis | TCS | ICICI
- Role
- Head of Data Science - Merchant Offline Payments & Lending at Paytm
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Hemant Gupta
Seasoned Data Science Leader: 16+ years of expertise in Data Science, Machine Learning…
Experience
Head of Data Science - Merchant Offline Payments & Lending
Jan 2022 — Present · Gurugram, IN
Domain: Offline Payments & Merchant Lending1. Lead end-to-end data science strategy for India\'s largest merchant network (50Mn+ merchants), covering monetization, retention, and lending.2. Delivered ₹7Cr+/month in platform revenue through merchant segmentation and monetization models.3. Built churn prediction models preventing ₹83Cr+/month in GMV loss and improving merchant engagement.4. Designed geospatial market potential model to guide feet-on-street team deployment and market expansion.5. Developed intelligent routing & device health models that improved field service efficiency by 50%.6. Enhanced Soundbox penetration (+19%) and loan disbursals (+11%) through behavior-based cross-sell models.7. Designed a 7-point Merchant Value Score used across acquisition, pricing, and prioritization.
Skills
- Team Management
- Business Development
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