Hemant Gudade
Amazon SPS Associate | Business Analyst | Stakeholder Management | Data Analytics | Compliance | Remote Ready
- Role
- Sps Associate at Amazon
- Location
- Nagpur, IN
- LinkedIn followers
- 500 followers
About Hemant Gudade
Business Analyst & Seller Partner Support professional with 3+ years driving operational…
Experience
Sps Associate
Oct 2023 — Present · Maharashtra, IN
Orchestrated global inventory management, Brand Registry compliance, and GS1 barcode validation across seller accounts in APAC/EMEA regions, achieving 20% higher resolution rates through streamlined SOPs and reduced escalation times by 30%• Earned Amazon GEM Award for exceptional service delivery, maintaining top-tier performance metrics including 95%+ CSAT scores and sub-24-hour response times while managing complex marketplace compliance requirements• Leveraged advanced analytics tools (Amazon Q, Cedric AI, Power BI, Excel, SQL) to extract actionable insights from Seller Central data, driving KPI improvements and optimizing seller performance across World-Check One compliance frameworks• Collaborated cross-functionally with legal, compliance, and operations teams to implement automated workflows, reducing manual processing time by 40% and enhancing seller onboarding efficiency
Education
Dr Ambedkar Institute of Management Studies Research, Deekshabhoomi
Bachelor of Commerce and Computer Applications, commerce and computer Applications
2014 — 2017
Dr Ambedkar Institute of Management Studies Research, Deekshabhoomi
Master of Computer Management, Computer Management
Indian Institute of Cost and Management Studies and Research Indsearch, Law College Road, Erandawana, Pune 411004
Master of Business Administration - MBA, Accounting and Finance
2017 — 2019
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