Hemant B.
Senior Customer Success Manager | Driving Revenue Growth & Customer Loyalty Through Data-Driven Strategies
- Role
- Senior Customer Success Manager at Only B2B | Lead Generation & Marketing
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Hemant B.
As a Senior Customer Success Manager at Only B2B, with over Nine years of experience in customer success and operations, the focus remains on empowering clients through data-driven strategies. By leveraging certifications in data analytics, the role emphasizes delivering actionable insights that enhance customer satisfaction, retention, and business growth. The position contributes to optimizing business outcomes and ROI for high-value accounts while collaborating with sales and marketing teams to expand the customer base. Strong analytical skills and SaaS expertise enable tailored solutions that align with client needs, fostering long-term success for both clients and the organization.
Experience
Senior Customer Success Manager
Only B2B | Lead Generation & Marketing
Nov 2022 — Present · Pune, IN
Education
University of Mumbai
Bachelor of Commerce (B.Com.)
2008 — 2013
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