Hemanand Gopal
Director – Marketing & Operations | Building Premium Gated Communities with Innovation & Customer-Centric Strategies | Address Developers
- Role
- Director of Marketing Operations at Address Developers
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Hemanand Gopal
I help turn land into thriving communities. With over 10 years of experience in…
Experience
Director of Marketing Operations
Jan 2021 — Present · Coimbatore, IN
Communicate with customers via phone, email, and in-person meetings to address inquiries, resolve issues, and gather valuable feedback.Develop and implement strategies to improve customer satisfaction, leading to higher retention rates and positive client relationships.Monitor customer interactions to identify areas for improvement, ensuring that each customer’s needs are met promptly and effectively.Identify key customer relationships and nurture them, focusing on providing a personalized experience for each client.Collaborate with cross-functional teams to ensure seamless service delivery and efficient operations, from leasing to maintenance and repairs.
Education
Anna University
BACHELOR OF TECHNOLOGY
2002 — 2006
Anna University
Bachelor of Technology (B.Tech.)
2002 — 2006
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