Hemali Pandya
Leading Transformations (People, Digital & product experiences)
- Role
- Head of Evaluation Intelligence, South Asia Pacific Middle East & North Africa at L'Oréal
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Hemali Pandya
Strategic and innovative Consumer Research leader specializing in digital transformation within the beauty industry. Proven ability to accelerate research cycles by 50% through innovative methodologies and automation (60%+ using LLMs/GenAI). Passionate about developing high-performing teams, with a track record of mentoring 25%+ of team members into leadership positions. Expertise in qualitative/quantitative research, digitalization, and AI-driven real-time insights to deliver actionable business recommendations.
Experience
Head of Evaluation Intelligence, South Asia Pacific Middle East & North Africa
Nov 2022 — Present · Mumbai, IN
Leading a team of 31 very talented people from various research fields [Consumer, Instrumental, Clinical, Sensory, Hair & Skin experts, Claims] for South Asia Pacific Middle East & North Africa (SAPMENA) zone. My key objective with this team is to upskill and grow them into future leaders. This also includes being futuristic and transforming our methods to be simple, digital yet fast! Some of the achievements include patenting new methods, publications of our scientific knowledge, 50% faster & digital methods,>60% processes automated,>25% talent developed.
Education
The Institute of Hotel Management, Mumbai
BSc H&HA
2001 — 2004
Indian Institute of Planning and Management
MBA, Marketing and Finance
2005 — 2007
Skills
- Secondary Research
- Analytics
- Competitive Analysis
- Market Intelligence
- Team Management
- Fmcg
- Primary Research
- Customer Insight
- Market Research
- Quantitative Research
- Marketing Research
- Team Building
- Brand Equity
- Segmentation
- Consumer Behaviour
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