Hema Sundar Velagada
ServiceNow Consultant at EY GDS Hyderabad |EX TCSer|CSA| CAD | CIS - ITSM | Integration | Scripting( Client-Side & Server-Side)
- Role
- Consultant at EY
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Hema Sundar Velagada
3 years of experience in ServiceNow, Worked on various IT services of ServiceNow like Incident, Problem and Change Management, Service Catalog, Knowledge Management and few other custom applications.Developed Order guides, Catalog Items, Record Producers, Catalog Client Scripts, Catalog Ul Policies.Worked on Workflows and Flows, Inbound Email Actions, Email Notifications via scheduled jobs and business rules.Implemented access control (ACL\'s) and Portal Configurations.Experience in Server-side development which includes several Business Rules, Script Includes.Experience in Client-side development which includes several Client Scripts, Ul Actions, UI Policies.Worked on Integrations with Third-party tools like ManageEngine ServiceDeskPlus, Fresh service and ServiceNow to Servicenow for all ITSM modules.Have been involved in Upgrade activities.
Experience
Consultant
Mar 2025 — Present · Hyderabad, IN
Education
Narasaraopet Engineering College
Bachelor's degree
2018 — 2022
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