Hema Rao

About Hema Rao

Role Overview: This role oversees end-to-end operations for Cash Equity…

Experience

1. Director

   Morgan Stanley

   Mar 2019 — Present · Mumbai, IN

   Cash Equity Reconciliation Oversight:Manage end-to-end reconciliation for cash equities, ensuring timely identification and resolution of breaks. Maintain accurate records by aligning internal systems with counterparty and custodian data. Drive improvements in reconciliation accuracy and timeliness to minimize financial and operational risk.2. Pre-Matching & Fails Management:Oversee pre-matching to ensure trade confirmations align between counterparties before settlement. Proactively resolve discrepancies and prevent settlement fails. Manage failed trade lifecycles with root cause analysis and timely resolution to reduce exposure and penalties.3. Team Leadership:Lead and support teams handling reconciliation and fails across locations. Promote accountability, accuracy, and service excellence. Provide coaching and ensure the team is trained and prepared to meet evolving business needs.4. Operational Efficiency & Service Delivery:Implement process enhancements and automation to streamline reconciliation and trade matching. Define benchmarks and ensure adherence to SLAs. Monitor key risk indicators and metrics for consistent, high-quality service.5. Stakeholder Management:Partner with Front Office, Middle Office, Operations, and Infrastructure teams for issue resolution and process alignment. Maintain clear communication with custodians, brokers, and counterparties for smooth settlement.6. Risk Management & Controls:Ensure all activities comply with control frameworks and regulations. Mitigate risks through escalation protocols, breach management, and audits. Build a team culture focused on risk awareness and control.

Skills

• Microsoft Office
• Sales
• Management
• Microsoft Word
• Photoshop
• Training
• Research
• Microsoft Excel
• Powerpoint
• Leadership