Michael Jones

Vice President, Digital Transformation Solutions | 2x Salesforce Certified | Lean Six Sigma Black Belt

Role
Vice President, Digital Transformation Solutions at Alithya
Location
Orange County, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Michael Jones

Sales and Delivery Transformation Leader with a strong track record of solving complex business challenges through cross‑functional solutions that drive measurable outcomes and accelerate time to value.Extensive experience helping:• Large enterprises modernize legacy processes and capabilities to improve productivity, efficiency, and overall business performance• High-growth companies implement best‑practice processes and enabling technologies to meet immediate priorities while building a scalable foundation for future growthTrusted for working equally well in the C-Suite and on the ground, translating executive strategy into practical execution. Effectively partners across Sales, Delivery, Technology, Operations, and Finance to align stakeholders, cut through complexity, and deliver results at scale.

Experience

  1. Vice President, Digital Transformation Solutions

    Alithya

    Sep 2019 — Present · Orange County, CA, US

    Partnering with Manufacturing Clients to deliver business transformations with measurable KPI improvements, rapid time to benefit, and delightful Customer, Partner, and User Experiences.Results• Delivered nine (9) Enterprise-scale transformations leveraging Salesforce Sales Cloud, Manufacturing Cloud, Service Cloud, Experience Cloud, Field Service Lightning, and Tableau CRM Analytics. • Received a CSAT of 5/5 on all projects. Domain Experience• Primary Verticals: Manufacturing and Financial Services• Primary Functions: Sales and ServiceFunctional Responsibilities• Sales and Delivery Leadership• Cross-functional Discovery• Business Process Improvement• Solution Architecture • Declarative Development • Analytics and BI Development• Project Management• Organizational Change Management (OCM)

Education

  • University of Southern California

    BS, Electrical Engineering

Skills

  • Sales Management
  • Sales Process
  • Program Management
  • B2b
  • Business Process Improvement
  • Direct Sales
  • Cloud Computing
  • Product Management
  • New Business Development
  • Account Management
  • Salesforce.com
  • Solution Selling
  • Crm
  • Saas
  • Product Marketing
  • Six Sigma
  • Process Improvement
  • Customer Relationship Management (Crm)
  • Leadership
  • Sales Operations
  • Professional Services
  • Cross-Functional Team Leadership

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Michael Jones — Vice President, Digital Transformation Solutions at Alithya in Orange County, CA, US | Unifers