Hellen Brigeath Montana Camargo

Robotics Trainer @阿西布朗勃法瑞公司（ABB）

Milton, ON, CA

Planned, organized, and delivered comprehensive training courses both in classroom and on-site, ensuring seamless execution and participant engagement.• Conducted post-training assessments, including feedback collection, and implemented necessary corrective actions to enhance course material and equipment effectiveness.• Developed and refined course content for both classroom and on-site training within designated areas of expertise, advising on updates required for e-learning materials.• Maintained and updated course descriptions and programs to reflect current industry standards and best practices.• Actively considered participant feedback to continually improve course delivery and content, fostering a culture of continuous improvement.• Ensured cleanliness and safety of classroom facilities to facilitate effective training sessions.• Procured and managed necessary equipment for training courses, ensuring availability and functionality.• Provided technical support to Field Service teams and other units as needed, leveraging expertise to resolve technical issues effectively.• Upheld a commitment to delivering exceptional customer service and ensuring high levels of customer satisfaction through training initiatives.• Assisted with course administration tasks, including logistical arrangements and responding to inquiries and proposals related to training courses.