Helina Swamy

Senior Client Service Consultant /Managed Services Specialist/VMS/Human Capital Management/Staffing/Recruitments/SOW

Role
Sr Client Services Consultant at Magnit Global
Location
Pune, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Helina Swamy

Experienced Managed Services Specialist with a demonstrated history of working in the…

Experience

  1. Sr Client Services Consultant

    Magnit Global

    Jul 2015 — Present · Pune, IN

    Responsibilities include working as Managed Service Provider, Magnit\'s indigenous VMS tool and Human Capital Management- Workday, Business process (integration between VMS and Workday/Datahub). • Oversee and manage the fulfillment of temporary requisitions through Magnit’s Vendor Management System.• Meet with client hiring managers on a regular basis to ensure satisfaction and develop a trusted advisory relationship.• Educate/guide hiring managers on appropriate market bill rates based on review of the job duties and supplier candidate submission to ensure appropriate rates and timely requisition fulfillment• Coach and counsel suppliers as needed in a manner that yields collaboration, improved supplier performance, satisfactory Magnit\'s service delivery, and risk mitigation. As needed, determine and recommend adding niche suppliers to ensure timely fulfillment of all contingent requisitions with high quality candidates and to satisfy compliance objectives.• Apply sound judgement and good decision-making skills when handling critical Employee Relations issues, requesting support and guidance as required• Manage the resolution of serious or complex issues that may jeopardize Magnit’s reputation with the client, staffing supplier, or that require the involvement of senior Magnit resources, utilizing the Program Manager or other internal partners for support • Ensure agreed screening and pre-employment checks take place in line with client requirements; • Maintain accurate and complete records for all in-scope workers• Efficiently manage the relationship and performance of the approved staffing desk suppliers;• Identify suitable new suppliers and review with Program Manager• Maintain “Standard Operating Procedures” manual so that information is consistently updated for use at any time should back up support be required• Constantly review processes and suggest improvements as identified

Skills

  • IT Recruitment
  • Microsoft Office
  • Organizational Development
  • Management
  • Talent Management
  • Compensation & Benefit
  • Networking
  • Hris
  • HR Policies
  • Applicant Tracking Systems
  • Microsoft Word
  • Employee Relations
  • Vendor Management
  • Temporary Placement
  • Performance Management
  • Crm
  • Employee Training
  • Screening Resumes
  • Recruitments
  • HR Consulting
  • Screening
  • Deferred Compensation
  • Human Resources
  • Business Development
  • Negotiation
  • Mis
  • Employee Engagement
  • Performance Appraisal
  • Sourcing
  • Onboarding
  • Interviews
  • Training
  • Strategic HR
  • Business Analysis
  • Technical Recruiting
  • Recruiting
  • Teamwork
  • Team Management
  • Microsoft Excel
  • Market Research

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Helina Swamy — Sr Client Services Consultant at Magnit Global in Pune, MH, IN | Unifers