Helen Underhill

Senior Change Lead - Digital Transformation - Global Crm @Howden

Cheltenham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Senior Change Lead - Digital Transformation - Global Crm @Howden

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EDUCATION

2003 — 2005

University of Gloucestershire

Post Graduate Diploma, Management of Human Resources

N/A

Heriot-Watt University

MA (HONS) Management with Business Law, Business Administration and Management, General

SKILLS

Talent ManagementCompensation & BenefitEmployment LawWorkforce PlanningStrategySuccession PlanningPersonnel ManagementLeadershipHR ConsultingOrganizational DesignBusiness Process ImprovementPerformance ManagementPayrollGeneral AwesomenessCulture ChangeHrisHR PoliciesRecruitingIndustrial RelationsHuman ResourcesEmployee EngagementChange ManagementManagementTrainingEmployee RelationsStrategic PlanningEmployee BenefitsCoachingOrganizational DevelopmentRewardsManagement DevelopmentPolicy

ABOUT HELEN UNDERHILL

Bringing the triangle of People, Projects and Change together, I help businesses achieve the Change and Transformation that they seek through creation and delivery of pragmatic Change strategies and effective strategic project management.I help organisations turn digital transformation into lasting adoption. Recent work includes leading the change strategy for a global CRM rollout across multiple countries and Business Units. Previously, I led change for Oracle Cloud HCM & ERP—from selection to stabilisation—and have been invited to speak publicly about the journey and practical adoption tactics. My approach connects People, Projects and Change: data‑led insight, stakeholder alignment, pragmatic delivery, and a Target Operating Model (TOM) lens for sustainability.• Visionary planner – passionate about developing longer term strategies that move from A to B and beyond• Results orientated achiever – driving by outcomes with a passion for a focus on adding and delivering value; and commercial thinking• Collaborative team player – bringing teams together, fostering co-operation and communication to achieve results• Strategic communicator – adept at understanding stakeholders needs in different contextsPROSCI certified Change Management Practitioner, Certified Change Manager experienced in a wide range of sectors (financial services, professional services, manufacturing, engineering, education and not for profit) at operational and strategic level.

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Helen Underhill — Senior Change Lead - Digital Transformation - Global Crm at Howden in Cheltenham, GB | Unifers