Helen Yuan

Senior Specialist | Global Customer Success Center of Excellence @ Mastercard

Role: Senior Specialist, Product Management - Global Customer Success Center of Excellence at Mastercard
Location: New York, NY, US
LinkedIn followers: 500 followers

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Experience

Senior Specialist, Product Management - Global Customer Success Center of Excellence
Mastercard
Aug 2025 — Present · New York, NY, US
Services Strategy & Operations - Customer Success Capability Building

Education

University of Wisconsin-Madison
Bachelor of Science - BS, Consumer Behavior

Contact information

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Work email
h••••••••@mastercard.com
Personal email
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Current company

Mastercard

Information Technology & Services · 36K employees · Founded 1966

Mastercard Inc. is a prominent American multinational technology company that specializes in global payment card services. Founded in 1966 and headquartered in Purchase, New York, Mastercard connects consumers, financial institutions, merchants, governments, and businesses across over 210 countries and territories. The company operates a capital-light model focused on processing electronic payments, rather than issuing cards or providing consumer loans directly. Mastercard offers a wide range of payment solutions, including core payment processing through the Mastercard Network, which handles transactions for credit, debit, and prepaid cards. The company also provides digital and real-time payment services, security and fraud prevention solutions, and data analytics and advisory services. With a diverse customer base that includes banks, merchants, consumers, and government entities, Mastercard facilitates secure and accessible financial transactions worldwide, serving more than 37 million businesses globally.

mastercard.com

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Experience

Senior Specialist, Product Management - Global Customer Success Center of Excellence

Education

University of Wisconsin-Madison

Find verified contacts for anyone on LinkedIn