Helen Schuetz

About Helen Schuetz

HELEN R. SCHUETZ Cell: AND EXECUTION IN HIGH GEAR … As a Leader of a Fortune 500 Briefing Center, Helen wears many hats as manager, consultant, sales and technology specialist, mentor, team player, activator and problem solver. With a great appreciation and knowledge of flawless customer engagement and event management, she works collaboratively with Executive Management to identify and prioritize initiatives, develop cost/benefit analysis, budgets, schedules and capacity plans.Helen takes the lead role with projects and programs, as well as invent and “bring to market” new programs to enhance the customer experience and drive sales. She has the confidence and skilled industry know-how that generates a keen ability to deliver charismatic and compelling presentations.Her leadership has contributed to recent prestigious awards including: 2014 Gold Winner as ‘Best Multi-Market Event’ for ‘Focus Forward’ campaign by Event Marketer Magazine, the world’s largest recognition program for marketing professionals 2013 Gold Award for Demand Generation (campaign and initiative) 2013 Beaker Award for ‘Get Optimistic’ Campaign given by corporate marketing colleaguesSPECIALTIES Global Briefing Centers and Programs Project Management Sales and Sales Management Project Consulting and Project Management

Experience

1. Manager of Executive Briefing Center

   Xerox

   Jan 2007 — Present

   Lead team of 2 Managers and 4 indirect reports supporting Western Region sales of 24 states; contributed to $289.4 million of $345.6 million total sale revenue; manage Xerox Global offerings of technology and world-class research briefing center; manage all levels of domestic operations including budget, facility, conventions, customer loyalty programs and technology; collaborate with international briefing centers and partners; manage operations expense budget of Opened Chicago & New York Briefing Centers; Host over 800 local briefings annually (2013) with 10% year-over-year growth; achieved 100% customer satisfaction Reduced total operating expenses by 44% over 2-year period Ensure clients have an excellent customer experience by working creatively with sales and support to deliver superior executive briefings or presentations Grow business through design and implementation of proven marketing programs to grow business / brand awareness Determine campaign and project viability through strategic use of analytics and metrics

Education

• University of Wisconsin-Eau Claire

  Bachelor of Science (BS), Management Information Systems, General

  1980 — 1984

Skills

• Equipment Sales
• Cross-Functional Team Leadership
• Marketing Strategy
• People Management
• Product Marketing
• Sales Process
• Customer Engagement
• Software Installation
• Program Management
• Solution Selling
• Strategic Planning
• Marketing Communications
• Corporate Events
• Managed Services
• Windows
• Integration
• Marketing
• Strategy
• Salesforce.com
• Event Management
• Selling
• People-Oriented
• Outsourcing
• Solution Implementation
• Customer Satisfaction
• Training
• IT Consulting
• Management
• Hardware Diagnostics
• Facilities Management
• Service Management
• Computer Hardware
• Data Analysis
• Six Sigma
• Product Launch
• Communication Skills
• Leadership
• Crm
• Sales
• Process Improvement