Helen Ramkaran

Global Head, Global Communication & Brand Technology @HSBC

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2025 — Present

Global Head, Global Communication & Brand Technology @HSBC

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Sheffield, GB

EDUCATION

1989 — 1992

Loughborough University

BSc, Computer Science

N/A

The Belvedere School GPDST

Secondary School

2008 — 2010

University of Derby

Operational Management Programme, Postgraduate Certificate of Management

SKILLS

Technical RecruitingMulti-Channel CommerceBusiness Process MappingAccount ManagementChange ManagementStakeholder ManagementTeam LeadershipTeam ManagementIT ManagementDevelopment ManagementRequirements AnalysisThird Party IntegrationIntegrationPrince2Mobile CommerceSoftware Project ManagementSoaAgile & Waterfall MethodologiesBusiness AnalysisMentoringProgram ManagementRfp GenerationSystems Development ManagementOffshore Resource ManagementIT StrategyProgramme DeliveryPeople ManagementStakeholder EngagementManaging Offshore TeamsManagementTeam BuildingProject DeliveryC#Resource ManagementSoftware DevelopmentScrumMulti-Channel RetailUser ExperienceProject ManagementFmcg

ABOUT HELEN RAMKARAN

I am a highly motivated IT Leader, with over 20 years’ experience managing teams to deliver technology and business change, in fast paced, high pressure environments.I have a proven track record of successfully delivering large IT projects and their associated business change using both in-house resource and in conjunction with third parties, with experience of working on both waterfall and agile (scrum) projects.I have strong organisational and coordination skills and I am an excellent communicator, both written and verbal. Other key skills include project management & strategic planning, managing onshore/offshore development teams working on multiple projects, prioritisation, risk mitigation and business relationship management (internal and third party partners). I have experience of working with clients (internal and external) to help them define and refine their requirements and am skilled in examining the needs of target users and understanding business requirements to produce best-in-class solutions.Specialties: Building and maintaining business relationshipsStrategic planningManagement of onshore/offshore development teamsWorkload management and prioritisationProgramme and project managementLine management and development of staff.

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Helen Ramkaran — Global Head, Global Communication & Brand Technology at HSBC in Manchester, GB | Unifers