Helenka Dimanno
Vice President Global Services Portfolio
- Role
- Vice President Global Services Portfolio at Workday
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Helenka Dimanno
Strategic Services Leader with over 20 years of experience driving global scale, operational excellence, and workforce readiness within high-growth SaaS environments. Expert in bridging the gap between product innovation and field execution by building world-class enablement programs, methodologies, and governance frameworks. Proven track record leading cross-functional transformations—including AI service integration and agile methodology shifts—that empower global delivery teams to accelerate customer time-to-value while maintaining rigorous quality standards.
Experience
Vice President Global Services Portfolio
Feb 2025 — Present · US
Portfolio Strategy: Direct the design, development, and GTM strategy for the global services portfolio, including architecting the roadmap for AI Services integration and developing an upskilling program for Global Services.• Product Alignment: Partner with Product and Sales leadership to shape service packages that accelerate innovation, adoption and customer outcomes.• Standardization: Define global delivery standards and methodologies to ensure consistent, high-quality execution to support strategic goals and objectives.
Education
University of Minnesota
B.A., Psychology
1990 — 1994
Skills
- Peoplesoft
- Genesys
- Microsoft Crm
- Sdlc
- Software Implementation
- Business Analysis
- Saas
- Pmp
- Sql
- Peopletools
- Taleo
- Benefits Administration
- Workday
- Recruiting
- Call Center
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