Helen Lee

About Helen Lee

An accomplished, resourceful and goal-driven professional with a comprehensive management…

Experience

1. Founder

   Toss Da Junk

   Mar 2023 — Present · Houston, TX, US

   Develop and execute business strategies to achieve growth and profitability targets- Identify and analyze market trends, competitors, and potential business opportunities- Create business plans and set realistic short-term and long-term goals for the team and business- Oversee the day-to-day operations- Schedule and coordinate junk removal services, ensuring timely and efficient execution- Manage logistics, including truck fleet maintenance, scheduling, and inventory control- Monitor and manage the financial performance of the business, including revenue, expenses, and profitability- Prepare and analyze financial reports, identifying areas for improvement and cost-saving opportunities- Develop and manage budgets to support the business\'s financial objectives- Recruit, train, and supervise a team of junk removal professionals- Provide leadership, guidance, and support to the team, fostering a positive and motivated work environment- Conduct performance evaluations and implement training programs to enhance team skills and productivity- Ensure exceptional customer service at all times, resolving any complaints or issues promptly- Build and maintain strong relationships with clients, striving to exceed their expectations- Gather feedback from customers to identify areas for improvement and implement necessary changes- Develop and implement marketing strategies to promote the business and attract new customers- Collaborate with marketing vendors to create compelling advertising materials, both online and offline- Work on expanding the customer base through effective sales and networking activities- Ensure that the junk removal business complies with all relevant laws, regulations, and permits- Implement safety protocols and best practices to safeguard both employees and clients during junk removal operations.

Education

• University of Houston

  Bachelor's Degree, Health Services/Allied Health/Health Sciences, General

  2005 — 2010

• Texas Woman's University

  Master's degree, Health/Health Care Administration/Management

  2012 — 2014

Skills

• Microsoft Excel
• Microsoft Office
• Management
• Training
• Leadership
• Powerpoint
• Healthcare
• Microsoft Word
• Payroll
• Budgeting
• Operations Management
• Healthcare Information Technology
• Health Education
• Marketing
• Policies & Procedures Development
• Policies & Procedures
• Osha
• Cpr Certified
• Food Service Operations
• Housing Management
• Risk Management
• Clinical Research
• Customer Service
• Hipaa
• Healthcare Management
• Research
• Managed Care
• Hospitals