Helen Jiang

About Helen Jiang

Over twenty years software development career includes ten+ years of proven experience as a Technical Program/Product Manager. In-depth technical knowledge, excellent project management skills, strong background in e-commerce and mobile development, and rich experience with agile process (certified scrum master). Thrives in fast-paced environments and adapts quickly to new technologies and processes. Outstanding ability to understand a product, clarify requirements, serve as a bridge between the development team and business owner, and successfully manage the entire product development life cycle process through design, development, testing, and release of the product. Repeated demonstration of strong organizational, leadership, and communication skills and the ability to deliver quality products on schedule; pays close attention to detail and effectively tracks the health of a project and institutes corrective actions and processes as needed.Specialties: eCommerce software development, mobile development, requirements discovery, functional specifications, usability, plan, prioritization, team leadership, process improvement

Experience

1. Senior Technical Program Manager

   Nordstrom

   Sep 2020 — Present

Education

• University of Regina

  Master of Science, Computer Science

Skills

• Process Improvement
• Agile Methodologies
• Software Engineering
• Mobile Applications
• Organization & Prioritization Skills
• Requirements Analysis
• Functional Specifications
• Software Development
• Scrum
• Team Leadership
• Sdlc
• Waterfall
• Software Project Management
• Software Design
• Quality Assurance
• Usability
• Release Management
• E-Commerce