Helen Gnuechtel

About Helen Gnuechtel

Program manager with 10 years of experience delivering programs on time in budget by being Innovative, self-motivated, versatile, results driven, dependable, organized technical program manager used to working in a cross-matrix organization in analyzing, planning, leading and implementing end to end delivery of multiple large, complex programs which included new programs and enhancements to existing business systems on time. Professional with excellent business and technical knowledge bringing experience in process design improvements, business and functional analysis and product leadership across multi cross-functional teams. Abilities to establish relationships with product teams and clients as well as being able to negotiate conflict resolution with persuasion skills in a passive positive manner. Ability to effectively communicate progress using dashboards, written and verbal methods to peers and C level management. Strive for collaboration and achievement in team environments with a natural talent for developing the skills and abilities of team members. Ability to take a customer requirement, analyze, document and transform it into a product by creating a plan a team can deliver on time, within projected cost, quality and schedule. Experience moving between various agile approaches depending on program specifics and client goals, creating detailed program road maps, plans, schedules, work breakdown structures and project performance reports using dashboards and other tools. Ability to influence positive change in a positive manner.

Experience

1. Senior Technical Program Manager

   IBM

   Mar 2017 — Present · Austin, TX, US

   providing end to end visibility of operations, alignment and governance for Cloud technology delivery• Liaison between OM, PM, Engineering(development/QA) and Delivery teams in providing release status updates and aligning requirements of strategic objectives• Facilitate and Document collected requirements from product, business, client and technical needs• Identifying and resolving pain points in the team\'s development practices, from task tracking to defect management.• Follow Agile mythologies and ensuring continuous improvements• Release management and roadmap management ensuring that priorities are up to date as events warrant• Risk and Issue Tracking and escalating if require• Resource and budget management• Provide Program status to executive team on portfolio on a weekly basis• ensuring all compliance and security items are completed Work with:• Offering team: to drive the offering, the Go To Market plan, pilot and early adopter clients, pricing• Solution architects, Sales team, Third Party Vendors to drive and document the high level client use cases with specific emphasis on marquee and potential reference clients, reference roadmap and adoption plan• Client Services team to coordinate defect prioritization and resolution; and ensure validation to ensure high level of quality• Sales Engineering team to understand and document use cases enabled for the POCs and Pilots and provide a feedback loop into Offering Management and Engineering• Cross functional team members to coordinate and drive key projects/initiatives. • Sales Delivery team IBM customers to ensure customer expectations are meet

Education

• Saint Leo University

  Bachelor of Science (BS)

Skills

• Xml
• Databases
• Hl7
• Microsoft Sql Server
• Software Engineering
• .net
• Software Implementation
• Software Development Life Cycle (Sdlc)
• Waterfall
• Sharepoint
• Testing
• Soa
• Requirements Gathering
• IT Strategy
• Software Quality Assurance
• Ibm Db2
• Business Intelligence
• Healthcare Information Technology
• Enterprise Software
• Enterprise Architecture
• Software Documentation
• Sdlc
• Sql
• Visio
• Solution Architecture
• Project Management
• Saas
• Software Development
• Scrum
• Agile Methodologies
• Pmo
• Pmp
• Product Management
• Business Analysis
• Db2
• Requirements Analysis
• Cloud Computing
• Program Management
• Integration
• Business Requirements