Helen Giontsis

President @Kensington

Toronto, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jan 2021 — Present

President @Kensington

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Toronto, ON, CA

EDUCATION

N/A

Schulich School of Business - York University

BBA, MBA, Finance, Marketing, Arts and Media Management

SKILLS

AnalyticsBusiness StrategyAccount ManagementChange ManagementCustomer RelationsLoyalty MarketingOutsourcingManagement ConsultingManagementTeam BuildingMarket ResearchTeam LeadershipDatabase MarketingTrainingNew Business DevelopmentLeadershipForecastingProgram ManagementStrategic PartnershipsLoyalty ProgramsStrategic PlanningPerformance ManagementCrmCustomer ServiceProject ManagementFinancial AnalysisSales ManagementProject PlanningTelecommunicationsProduct DevelopmentAnalysisBusiness PlanningOperations ManagementCross-Functional Team LeadershipMarketing StrategyBudgetsTeam ManagementProduct ManagementNegotiationBusiness Development

ABOUT HELEN GIONTSIS

Senior leader with expertise in travel sales, loyalty program management, customer operations and managing client relationships. Putting the customer at the centre of everything I do, I lead performance and productivity transformations with a focus on employee, customer and client experience. Specialties- Sales Team Development, Customer Experience Design, Travel & Loyalty Industries, Client Management, Contact Centre Operations, Loyalty & Retention Marketing, Customer Satisfaction Measurement, Operational Transformation, Loyalty Programs, Technology Enablement, KPI Development, Research & Analytics

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