Helene Tishler
Senior Technology and Program Manager, CSM
- Role
- Program Manager at Valorem Reply
- Location
- New Rochelle, NY, US
- LinkedIn followers
- 500 followers
About Helene Tishler
Strong Infrastructure Technical Leader with expertise in managing IT teams, large scale and high visibility projects on time and within budget, including engineering, implementation and project delivery in the Pharmaceutical, Media and Consulting industries. Particular strengths in process design, development and remapping enabled by balancing business requirements against technical solutions to maximize ROI. Strengths are synergized by effective communication from entry level up to C level executives which enables solutions across diverse business models. Effective Leadership skills, developed over time, starting as team captain in college and perfected throughout career with far reaching experience in Resource Management, Vendor Management, Managed Services and Mobility experience including 7+ years Sales Force Automation expertise. Experience spans all aspects of information technology including account management, outsourcing, infrastructure management, and IT operations and support.Specialties: Technical Project ManagementSales Force remote support, deployment & system developmentDesktop engineeringTechnical Infrastructure Management
Experience
Program Manager
Feb 2024 — Present
Manage application development/integration application for Microsoft FastTrack migrations platform and Global Partner Systems. Lead Scrum ceremonies, manage budget, resources (onshore and offshore) and status updates for project. Manage multiple projects within a program portfolio. Manage security and compliance dashboard for program.
Education
University at Albany
BS, Computer Science
Skills
- Remote Desktop
- IT Service Management
- Enterprise Software
- Software Project Management
- System Deployment
- Itil
- Disaster Recovery
- Windows 7
- Project Management
- Project Management Office (Pmo)
- IT Strategy
- Networking
- Release Management
- Outsourcing
- IT Operations
- Management
- Software Development Life Cycle (Sdlc)
- Business Process
- Vendor Management
- Process Improvement
- Service Delivery
- Information Technology
- Microsoft Project
- Deployment
- Governance
- Business Process Improvement
- Active Directory
- Ms Project
- Cloud Computing
- Sharepoint
- Testing
- Managed Services
- Integration
- Project Portfolio Management
- Sdlc
- Infrastructure
- Cross-Functional Team Leadership
- IT Management
- Data Center
- Remote Support
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