Helen Croft
Director of Technology and Partner Sales @Computacenter
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WORK HISTORY
Director of Technology and Partner Sales @Computacenter
GB
In the role of Director of TPS I have the honour to lead an incredible diverse and experienced team, specialist in their fields providing expertise into the wider sales business. Expertise in- Multi-year VARs and Frameworks - Partner sales and value-led programmes - Customer SuccessKey achievements:2026 - Presented to the full UK sales force at the GSKO 20••••26 - Presented to the full sales force at the UK Hot Topics 20••••25 - Presented to the full sales force at the UK KSS and Sales Uni2025 - Presented to the full sales force at the UK sales kick off 2025 - Nominated by Microsoft for the Microsoft Power Women Awards 2025 - Presentation on the main stage at the UK Sales Kick Off 2025 in Barcelona 2025 - Go to Market presentations to the full sales force 2025 - Nominated for 5 categories for the CRN Women and Diversity in Channel awards, and shortlisted for 3.2024- Shortlisted for the CRN Women and Diversity in Sales \'Manager of the Year 2024\'2024 - Nominated for the Empowerment Champion in the Northern Power Women Awards 20••••24 - CRN Women and Diversity in sales - Manager of the Year winner2024 - Team won rate 78.95% against a market average of 46% on enterprise RFPs
EDUCATION
Poynton County High School
NA, GCSE
Stockport College
GNVQ Advanced, Tourism and Travel Services Management
The University of Bolton
Tourism Management, Tourism Management, Marketing and Business
SKILLS
ABOUT HELEN CROFT
Personally, a wife, a mum to 2 amazing daughters, and an owner of 2 beautiful and energetic dogs, bringing endless enjoyment to my personal life.Professionally, with experience across both team management and unique contributor roles, I have experience in leading fixed and virtual teams, and focusing on customer requirements and orchestrating solutions to meet their needs.Experience and Achievements to date;10 years experience in Bank Of America / MBNA with experience across Customer Retention, Customer Assistance, Fraud, Customer Services and Risk Management, and highlights of- 2005 - Insurance Sales Manager of the year 20••••08 - Europe Card Services World Leadership Award- 2008 - World Customer Service Award - 2011 - Leadership Excellence Programme Participant 4.5 years experience in Leadership of sales teams across Computacenter, successfully working with customers to ensure consistency and accuracy of supply and overall customer service. In my term, directly accountability for 2 branches (Manchester and Birmingham), 26 individuals, providing consistent and standardised support through effective and repeatable processes, and highlights of- 2014 - Sales Team of the Year- 2015 - Sales Manager of the Year5.5 years experience as a Technology Sourcing BDM and later a Workplace Solution Specialist, focused on delivering value to our customers. A change from leadership to prove my capability in a sole contributor role, with year on year performance, and highlights of - 2020 FMEs jacket winner- 2020 No 1 UK solution specialist, number 3 group Computacenter - 2020 CRN women \'sales person of the year\'- 2021 No 2 UK solution specialist, number 6 group Computacenter3 years experience as Head of Technology Sourcing Sales (Hardware) leading the Sales Campaigns and Frameworks teamHighlights of- 2021 to 2022 - 13% increase in rate growth, achieving 79%- 2022 - 1 FMEs jacket received (delayed due to covid)- 2022 - Awarded CRN Women Sales Employee of the Year- 2023 - Addition to the team of TS as a function accelerating team growth from 13 to 19 people2023 - RFP win rate 73.3%Since June 2024 I commenced the role of Director of Technology and Partner SalesHighlights of- 2024 - Nominated for 5 CRN Women and Diversity in Sales awards. Submitted and shortlisted for 1 award, Manager of the year 20••••24 - Nominated for Northern Power Woman Empowerment award 20••••24 - CRN Women and Diversity in Sales - Manager of the Year winner- 2022 to 2025 - Average win rates 79% against a market average ot 47%- 2024 - RFP win rate 78.95%
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