Helena Hill
Ux Instructor @The Coders Guild
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WORK HISTORY
Ux Instructor @The Coders Guild
Leeds, GB
I work as a contract User Experience Instructor with the Coders Guild, as the lead instructor on the \'Essential Skills for UX Professionals\' course. I have written and delivered over 48 hours of content to over fifty students from varying backgrounds over the past two years, many of whom have gone on to find jobs in the UX industry after completion. A recent DFE monitored session is to be used by The Coders Guild as an example of how teaching should be delivered across all courses.
EDUCATION
University of Newcastle-upon-Tyne
MSc, Planning
The University of Sunderland
PGCE, Education
The Blockchain Council
ChatGPT
The Interaction Design Foundation
Professional Education, User Experience and Interaction Design
Cranfield University
CPD, Airport Design
The University of Huddersfield
BMus, Music History, Literature, and Theory
ABOUT HELENA HILL
Highly experienced user and customer experience, organisational design consultant, working on a cross-sector basis with ambitious organisations looking to significantly improve processes, products and digital assets in order to provide enhanced user and customer experiences. Regular speaker on UX and CX and recently featured on the BrightTalk IoT summit. Strong interest in the aviation sector and particularly the passenger experience at airports. Global clients include Akzo Nobel, Johnson Matthey, Advanced and NCFE as well as a large number of exciting start-ups and SMEs. Specialisms: User experience design (UX), process and service design, customer experience (CX) and product roadmapping.
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