Helen Tiene
Sr Voice Account Director @Lumen Technologies
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WORK HISTORY
Sr Voice Account Director @Lumen Technologies
Arlington, VA, US
Digital business initiatives are ever-evolving. In my role as a Wholesale Account Manager at one of the leading global network solutions providers, I support my customers by being a trusted ally, offering CenturyLink’s infrastructure solutions and a comprehensive network solutions portfolio.Our network solutions include, but are not limited to: Network Connectivity High-speed Internet Voice Services Security Cloud Computing Content DeliveryMy more than 20 years of experience in the telecom and technology industry lend me the expertise to guide operators to the best wholesale solutions for their company. Before coming to CenturyLink, I grew my capacity to serve clients as a Carrier Relations Manager for wholesale telecom services.Working with a Cable Operators and National Service Providers (NSP) for off-franchise enablement, CenturyLink provided: Wholesale voice switching for origination and termination services Tandem service Metro and intercity backbone High-speed IP Offnet access servicesCenturyLink received growth and excellence awards in 2018 for the Wholesale Service Provider of the Year award for North America by Metro Ethernet Forum Awards, and we ranked first on the Carrier Ethernet Services Leaderboard by Vertical Systems Group in 2018.Awards like this serve as additional motivation for striving to supply the best customer experience possible for our customers.Take a look at the media below to learn more about CenturyLink!Specialties: Ethernet | Cloud Services | Wavelengths | Broadband | Voice | Wholesale Solutions | Resell | Fiber | Video Delivery | Network Access | Managed Services | Global Network
EDUCATION
Marymount University
Master of Business Administration (MBA)
Penn State University
BS Logistics
ABOUT HELEN TIENE
Creating long term strategic partnerships by exceeding client expectations and revenue growth/retention. Self motivated with a demonstrated ability to execute. I enjoy building relationships with our clients to learn more about their businesses and help them discover new ways to partner and grow with Lumen. Identifying their cutting-edge digital business initiatives and addressing how we can work together to fulfill them is one of my strongest assets. When I’m not supporting our global partners to improve their network access, you can find me playing tennis or pickleball, spending time outside with family, or listening to live music. Specialties: Wholesale Solutions | Communications | Sales Process | Cross Functional Collaboration
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