Helen Stephenson
Customer Services Order Management @Cummins Inc.
Darlington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2012 — Present
Customer Services Order Management @Cummins Inc.
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Darlington, GB
Working in a busy Corporate Customer Services environment delivering customer services improvements to a large portfolio of Global Accounts across all continents. Responsible for targeted delivery of customer excellence across the team dealing with both internal and external stakeholders at all levels.
SKILLS
StrategyEmployee EngagementCustomer ExperienceStart-UpsStrategic PlanningAccount ManagementChange ManagementBusiness AnalysisMentoringProgram ManagementCross-Functional Team LeadershipVendor ManagementCustomer RelationsOutsourcingProject PlanningStrategic PartnershipsProcess ImprovementContinuous ImprovementStakeholder ManagementTeam LeadershipCall CentersBusiness TransformationCustomer RetentionCustomer ServiceBusiness PlanningOperations ManagementManagementTeam BuildingTeam ManagementCustomer SatisfactionTrainingNew Business DevelopmentManagement ConsultingTelecommunicationsSales ManagementProject ManagementBusiness Process ImprovementBusiness StrategyPerformance ManagementCrm
ABOUT HELEN STEPHENSON
Customer Order Management at Cummins Inc.
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