Helen Richardson
Group Manager, Expert Services, Global Business Enablement @Computacenter
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WORK HISTORY
Group Manager, Expert Services, Global Business Enablement @Computacenter
EDUCATION
Pangbourne college
Touch typing
Newbury College
Business Administration
Newbury College
Social Media management
Basingstoke College
Business Management
Pangbourne College
Book-keeping
Newbury college
Customer Service
Newbury College
Business studies
ABOUT HELEN RICHARDSON
As a Group Manager of Expert Services, Global Business Enablement at Computacenter, I lead a team of international business support specialists who provide global supply chain solutions to our customers in North America. With over seven years of experience in technology sourcing, I have successfully delivered multiple projects and products that enhance our customer and sales order management, inside sales, ERP systems and processes. Now taking a leadership role to expand our global capabilities for global customer engagement to support a sustainable product supply in local countries. My core competencies include SAP and Salesforce subject matter expertise, training and hypercare support, group process implementation, and global acquisition integration. I have received recognition and awards for my contribution to the US acquisitions and the industrialization of Computacenter\'s global processes and systems. My mission is to leverage my skills and knowledge to empower our teams, optimize our operations, and exceed our customer expectations.
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