Helen Harland
Product Owner and Delivery Lead @Heathrow
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WORK HISTORY
Product Owner and Delivery Lead @Heathrow
London, GB
EDUCATION
Brunel University of London
B.Sc., Psychology and Social Anthropology
The London School of Economics and Political Science (LSE)
M.Sc., Social Anthropology
SKILLS
ABOUT HELEN HARLAND
With nearly 20 years of experience as a Product and Project Manager, I am passionate about delivering customer-centric solutions that drive value and innovation. My expertise spans the entire software development lifecycle (SDLC), SaaS implementations, off-the-shelf products, and bespoke software solutions. I excel at aligning product visions with business strategies, managing cross-functional teams, and fostering collaboration across diverse stakeholders.Highlights include:*Successfully delivering large-scale CRM projects and integrated ecosystems, including Microsoft Dynamics and bespoke applications.*Leading Agile transformations, introducing Scrum and Kanban practices, and upskilling teams to optimise delivery.*Driving digital transformation initiatives across public, private, and non-profit sectors, resulting in enhanced operational efficiency and customer engagement.*Expertise in product strategy, user-centred design, and leveraging data-driven decision-making.Let’s connect to explore how I can contribute to your organisation’s success.
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