Helen Douma
Client Relationship Expert | Program Management Consultant
- Role
- Senior Claim Consultant at Aon
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Helen Douma
Skilled leader with more than 20 years experience in the areas of client relationships, program management, loss analysis and claim consultancy. Accomplished and dedicated senior consultant who collaborates with stakeholders to design, develop, and deliver solutions that exceed strategic business goals. Highly skilled in conducting needs analysis and designing custom solutions that meet clients’ business objectives. Adept at project management including managing multiple work streams simultaneously and readily assuming increased responsibility while surpassing expectations. Specialties: Claim Consultancy, Program/Project Management, Facilitation, Leadership Development, DISC Behavioral Styles, Coaching, Mentoring and Instructional Design.
Experience
Senior Claim Consultant
Sep 2017 — Present · Southfield, MI, US
Empower results for our clients by delivering innovative and effective solutions as part of our Claims business group within Aon Risk Solutions including advocating for clients to protect their interests in the claims process.
Education
Grand Valley State University
Bachelor's of Science in Nursing, Nursing
Ashford University
Master of Arts, Education/Learning with Technology, 4.0
2008 — 2010
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