Helen Byrne

Role
Senior Director of Support (Communications Platform) at Twilio
Location
Las Vegas, NV, US
LinkedIn followers
500 followers

About Helen Byrne

As a transformational global leader, I bridge customer obsession, employee empowerment…

Experience

  1. Senior Director of Support (Communications Platform)

    Twilio

    Nov 2021 — Present

Education

  • Cork Training Centre ETB

    Computer Science

    1995 — 1996

Skills

  • Teamwork
  • Operations Management
  • Leadership
  • Customer Experience
  • People-Oriented
  • Vendor Management
  • Time Management
  • Employee Relations
  • Outsourcing
  • Performance Management
  • Training
  • Change Management
  • Call Center
  • People Management
  • Contact Centers
  • Process Improvement
  • Quality Assurance
  • Customer Satisfaction
  • People Skills
  • Customer Service
  • Call Centers
  • Budgets
  • Team Leadership
  • Business Analysis
  • Negotiation
  • Employee Engagement
  • Human Resources
  • Operational Excellence
  • Cross-Functional Team Leadership
  • Team Management
  • Management

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Helen Byrne — Senior Director of Support (Communications Platform) at Twilio in Las Vegas, NV, US | Unifers