Helen Brown
Senior User Experience Designer @RNID
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WORK HISTORY
Senior User Experience Designer @RNID
Currently leading the design phases of a multi-year project sponsored by a global pharmaceutical to improve access to healthcare for people who are deaf and have hearing loss. Steering the transformation of an NHS audiology self-referral process in England. Designed and launched a first-of-its-kind Will-making service that is accessible for BSL users. Line-managed a small team of UX professionals.
EDUCATION
Cardiff University / Prifysgol Caerdydd
Bachelor of Science (BSc), Psychology (applied)
Chrysalis
Diploma, Psychotherapy
Kingstown College
Professional Diploma, Coaching and mentoring
University of the West of England
Master of Science (MSc), Organisational Psychology
University of the West of England
Diploma, Psychotherapeutic studies
University of Bath
Doctor of Philosophy - PhD, Psychology and human-computer interaction
SKILLS
ABOUT HELEN BROWN
Senior UX designer in a national disability charity with 15+ years of behavioural science expertise, including a PhD in psychology and human-computer interaction. I bring a versatile skillset in design and strategy, digital accessibility, applied research, behavioural design, AI product design, and extended reality (XR) experiences and technologies. I am passionate about the advancement of AI ethics and safety research. I advocate for responsible AI development and to interrogate the exponential impact of AI on human behaviour, safety, equality, health, and the environment.
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