Helen Bakker
Versatile, Energizing, and Hands-on Technology Leader with a Passion for Building Healthy, Diverse, and High Performing Teams
- Role
- Senior Director of Technology, Digital Experience Platform at Nordstrom
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Helen Bakker
I am an energizing and results-driven technology leader who thrives in aligning business strategy to platform design and architecture with an eye for efficiency and simplification. My career, always rooted in development and operations, afforded me extensive experience in customer-facing and back-office technologies spanning eCommerce, contact center, and corporate systems. Throughout my career I embraced my love of learning, which provided me with incredible opportunities to explore and innovate in various areas- Advertising & marketing - Web/mobile site experiences - Supply/Demand marketplaces - Back-end platforms, microservices, and APIs - Big data, data warehousing, AI/ML, & analytics - Cloud compute, architecture, and automation - 3rd party software implementation - Re-platforming and large-scale migrations - Acquisitions and integrations - Measurement, monitoring, resiliency, and remediation - Crisis & incident management Through my diverse experiences, three clear passions emerged, defining my leadership approach: 1. People. Everything begins and ends with the team. An engaged and inspired organization can be limitless in the heights they collectively achieve. I derive immense satisfaction from hiring, developing, coaching, and mentoring at all levels in the organization. I strive to foster agile, autonomous teams which can operate independently and a diverse and inclusive culture in which everyone can truly express their unique identity and value. Problem solving is my love language. My motivation is fueled by leveraging diverse perspectives, establishing a safe environment for creative mindsets and out-of-the-box thinking, and crafting innovative solutions for the problems at hand. I thrive in breaking down complexity into manageable work and iterating to quickly adapt to new learnings. Data and the power it wields. Every business emits crucial signals which must be mined and leveraged, it is a company’s critical asset and competitive advantage. Whether measuring employee engagement, personalizing customer experiences, evaluating candidate solution effectiveness, or discovering growth opportunities, data is the treasure trove of insights I utilize to guide the best next step. In short, I am happiest when I can work hands-on with technologists, using a data-driven approach to solve complex business challenges and unlock new opportunities. If you are seeking a transparent technology leader who can drive transformation, inspire teams, and create a culture of excellence, I welcome the opportunity to connect!
Experience
Senior Director of Technology, Digital Experience Platform
Jan 2024 — Present · Seattle, WA, US
Education
Pathwise Leadership
Years 1-3, Leadership, Psychology, and Human Dynamics
Harvard Business School
Expedia Executive Leadership Program
Gonzaga University
Bachelor of Business Administration - BBA, Management Information Systems, Operations, & Marketing
1995 — 1999
Center for Creative Leadership
Leadership Development Program
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