Heikki Rautalahti
Advisory Solution Architect - Healthcare
- Role
- Advisory Ai Solution Architect - Healthcare at ServiceNow
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Heikki Rautalahti
I help organizations unlock the full potential of the ServiceNow Platform — from ITSM modernization to custom App Engine solutions. With 10+ years in ITSM and 7+ years building on ServiceNow, I focus on designing solutions that simplify work, connect data, and accelerate time-to-value.Whether it’s guiding customers through Workflow Data Fabric, showcasing Build Agent capabilities, or helping teams automate manual chaos — my goal is simple: make technology feel easy.
Experience
Advisory Ai Solution Architect - Healthcare
Jan 2026 — Present
Work with healthcare organizations to accelerate their AI journey on the ServiceNow platform. Partner with clinical, IT, and operational teams to define use cases, improve data access and quality, and design AI-enabled workflows that deliver real outcomes.Lead workshops, proofs of value, and solution design to guide customers from strategy to deployment—ensuring the data foundation supports the AI foundation and the platform can scale
Education
Aalto University
BScBA, International Business
2007 — 2010
The University of Texas at Arlington - College of Business
MBA, Business Administration and Management
2011 — 2013
Georgetown University
M.S- Technology Management
2018 — 2020
Skills
- Solution Selling
- Software Project Management
- Crm
- Business Intelligence
- Windows Azure
- Mentoring
- Cloud Consulting
- Foreign Affairs
- Sql
- Prospect Research
- Sharepoint
- Management
- Databases
- Software Solution Sales
- Lead Generation
- Saas
- Microsoft Dynamics
- International Business
- Project Planning
- Strategy
- Consulting
- International Business Consulting
- Cloud Computing
- Product Management
- Enterprise Software
- Market Research
- Project Management
- Business Development
- Software as a Service (Saas)
- Smart Grid
- International Business Management
- Leadership
- International Business Development
- Customer Relationship Management (Crm)
- Analysis
- Prospecting Skills
- Business Coaching
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.