Heidy Vanegas
Revenue Operations & Sox Compliance Analyst @dLocal
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WORK HISTORY
Revenue Operations & Sox Compliance Analyst @dLocal
ON, CA
DLOCAL, OntarioNov 2023 – Present•Lead cross-functional initiatives with IT, Product, and Revenue teams to implement remediation plans and process optimization strategies, improving control effectiveness by 40%.•Monitor project deliverables and recurring operational tasks to ensure alignment with strategic objectives and governance standards.•Support KPI development and performance tracking for Customer Success and Technical Account Management teams, enabling proactive risk mitigation.•Oversee SOX internal control frameworks across commercial and revenue operations, ensuring compliance and audit readiness.•Drive CRM governance initiatives (HubSpot), including workflow optimization, data integrity controls, and reporting enhancements.
EDUCATION
Universidad Católica de Colombia
Specialist in formulation and evaluation of economic and social projects., Project Management
Universidad Cooperativa de Colombia
Telecommunication Engineer
SKILLS
ABOUT HEIDY VANEGAS
Project Management Professional (PMP®) with 5+ years of experience leading end-to-end projects across telecommunications, technology, and cross-regional operations in LATAM and North America. Proven track record managing full project lifecycles, including scope definition, budgeting, scheduling, risk management, stakeholder engagement, and executive reporting.Strong leadership background supervising cross-functional and regional teams, delivering complex initiatives on time and within budget. Experienced in PMO support, governance frameworks, KPI development, and operational performance optimization. Core Competencies:• End-to-End Project Lifecycle Management• Cross-Functional & Regional Team Leadership• Budget Management & Cost Control• Scope, Schedule & Risk Management• Stakeholder Engagement & Executive Reporting• PMO Governance & Documentation• Process Optimization & Operational Efficiency• KPI Development & Performance Tracking
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