Heidi Wilcox

About Heidi Wilcox

As a life-long learner and I cherish any opportunity I have to share knowledge with others. Learning enables individuals to rise to their highest levels of performance. My passion and inspiration is finding the potential in people and supporting their growth and development, whether personally or professionally. I am grateful that I have had the freedom to live my passion throughout my career in leadership, training, and individual roles…wherever an opportunity to learn and grow presented itself. Specialties: Learning and Development, Organizational Development, Leadership, Strategic Management, Coaching, Agile Methodologies, Interpersonal Relations, Customer Experience, Leading Effective Teams, Communication, Conflict Management, Risk Management, Time Management

Experience

1. Director of Learning and Development

   Wiland

   Nov 2020 — Present · Niwot, CO, US

   Training Design & Development• Design, plan, implement and refine engaging corporate training programs aligned with company objectives for diverse groups to meet evolving needs.• Administer and facilitate the New Employee Onboarding/Orientation program.• Diagnose skill gaps and develop tailored learning programs by utilizing ongoing needs analysis.• Analyze the latest developments and techniques in the learning and development field.• Collaborate with functional teams to create curriculum for new product or process releases.• Research and recommend new training programs and software to support company growth.• Manage relationships with vendors to explore external training options.• Monitor and maintain metrics on training activity and effectiveness, including trainer performance and overall impact.Leadership• Develop, execute, and oversee corporate training strategies and programs based on business goals, policies, performance evaluation process, and change management,• Lead development and delivery of departmental training programs and coach/mentor department facilitators as needed.• Demonstrate strong business acumen when collaborating with all levels of leadership. • Fiscally conservative in developing and maintaining the budget for all learning and development activities.• Grow and strengthen the competencies of current and future leaders through leadership training programs.Human Resources• Cross-train in other areas of Human Resources as appropriate to assist in providing excellent service and accurate information to all employees, vendors, etc.• Coordinate with the Human Resources team to ensure compliance is maintained and support wellness training.• Facilitate the annual engagement survey, drive feedback discussions with leadership team, and establish action items as needed.• Participate in the annual performance evaluation process.

Education

• Northeastern Junior College

  Associate of Arts, Business

• Colorado State University

  Bachelor of Science, Business

• Regis University

  Master of Science, Management

  2006 — 2008

Skills

• Analytics
• Business Strategy
• Account Management
• Change Management
• Sales
• Organizational Development
• Problem Solving
• Analysis
• Operations Management
• Customer Service
• Training
• New Business Development
• New Hire Training
• Marketing Strategy
• Project Planning
• Leadership Development
• Digital Marketing
• Business Analysis
• Program Management
• Coaching
• Performance Management
• Employee Training
• Sales Management
• Agile Methodologies
• Management
• Team Building
• Negotiation
• Onboarding
• Powerpoint
• Microsoft Excel
• Time Management
• Quality Assurance
• Product Management
• Leadership
• Teamwork
• Business
• Strategy
• Multi-Channel Marketing
• Risk Management
• Team Management