Heidi Sjoerdsma

About Heidi Sjoerdsma

I love creating solutions that produce efficiency and get the most joy when I can help my coworkers succeed in their job. HR & Administration Professional with 10+ years of diverse experience in HR operations, and office management. Recognized for creating and implementing innovative solutions, systems and process improvements to increase capabilities, save money and streamline processes. Quick to learn and master new technologies and to develop and maintain relationships with employees, vendors and corporate offices. Analytical, innovative thinker and complex problem solver with skill sets enhanced by deep technical expertise. Strengths include: Administration Skills *Training & Development *Customer Service *Record & Inventory Management *Organizational Skills *IT Support *Policy & Procedure Development *Bookkeeping & General Accounting *Leadership *Ability to multi task *Bilingual *Positive, can do attitude!*Self-motivated *Task oriented *Process improvement Technical: Advanced Excel, Word, Power Point, Visio & Outlook *Concur *SharePoint *Nitro Pro *ADP (HRIS)*Nitro Pro *SAP SF *ClearCompany software *RISE e-learning *WalkMe Digital Adoption Platform *Proliant software

Experience

1. HR Role Based Permissions Digital Sr Consultant Workday Security Administrator

   Allstate

   May 2022 — Present · Remote - Austin, TX, US

   As Workday Security Administrator help manage the security of a Workday system, including its domains, groups, roles, and policies. Responsible for ensuring the integrity, confidentiality, and availability of data. Perform functional configuration and advanced user support for technology platforms and systems, such as Core HR, Talent Management, Time & Attendance, Recruiting. The position has a deep understanding of Role Based Permissions, system refresh, capabilities, architecture, functionality, and integration points. The position collaborates with other members of the agile development team, including IT and vended technology partners, as well as the product owner and scrum master.Workforce Digital Solutions System Admin – Roles and Permissions (RBP)• Accountability across many SAP SuccessFactors modules, including: Performance, Goals, Succession, Employee Central, Learning, Recruiting, Onboarding, Mobile, Compensation, and more• Accountable to managing platform and system configuration that is high complexity and medium to large in size or impact• Stays current with Roles and Permissions model and options available, to support system changes and understands full functionality and behavior of software to troubleshoot problems, provide full support to end users• Serves as a SME for other consultants for human resources, third parties, internal IT and other stakeholders to resolve access problems; understands integrated HR processes and seeks out tool solutions to meet business needs• Coaches less experienced employees in the technologies, how to anticipate and prevent potential problems and best navigate to resolve programming and functionality problems

Education

• Robert Morris College

  Certified Medical Assistant

• Albert G. Lane Technical High School

  High School

Skills

• Volunteer Management
• Missions
• Youth Ministry
• Preaching
• Business Process Improvement
• Entrepreneurship
• Social Media Marketing
• Employee File Management
• Management
• Strategic Planning
• Strategic Communications
• Microsoft Office
• Administration
• Staff Development
• Customer Service
• Social Networking
• Program Management
• Nonprofits
• Small Business
• Fundraising
• Human Resources
• Community Outreach
• Coaching
• Microsoft Word
• Non-Profits
• Editing
• System Administration
• I9 Verification / E-Verify
• Public Speaking
• Training
• Creative Writing
• Microsoft Excel
• Blogging
• Discipleship
• Leadership
• Training Facilitation
• Team Leadership
• Project Planning
• Team Building
• Powerpoint