Heidi Hess

About Heidi Hess

Passionate Pet Industry Sales Manager with a proven track record of driving sales and building long-lasting relationships. With a combined 10 years of selling experience and 4 of those years in Pet and Consumer Goods, I have a deep understanding of market demands and a commitment to delivering exceptional customer service. My expertise includes identifying market trends, negotiating successful deals, and developing strategies to increase market share. I am a motivated self-starter who thrives in fast-paced environments and is dedicated to helping pet-focused businesses reach their full potential. Let\'s connect and grow the pet industry together!As my skills have grown, so have the size of accounts that I have had the opportunity to manage. From humble beginnings with regional based Canadian and US based partners to multiple National Chains in the mass sector located in both the US and Canada. I have also been part of multiple new product development processes, working with internal stakeholders to develop fun and imaginative seasonal sales opportunities. I thrive in environments where I can get creative to solve internal and external business challenges. As the pandemic thwarted traditional sales tactics, I got creative and developed video sales greetings that impacted the bottom line of not only my sales territory, but changed the way Petmate looked at digital marketing strategy. Outside of work, I find happiness and fulfillment in a number of volunteer pursuits. Organizations near and dear to me include Equine Assisted Therapy with Veterans, Childhood Cancer and Bone Marrow Transplantation awareness, as well as Equine rescue. I also enjoy many athletic pursuits, past accomplishments in this area have included Dragon Boat World Championships on both the US Women\'s National Team as well as with my local club.

Experience

1. National Account Manager

   Petmate

   Apr 2024 — Present · Vancouver, WA, US

Education

• Southern Oregon University

  BS, Human Communication, Business

  2005 — 2009

• Dale Carnegie Training

  Certificate of Completion, Humanities/Humanistic Studies

Skills

• Program Management
• Temporary Placement
• Strategic Planning
• Employee Relations
• Recruiting
• Hiring
• Business Process Improvement
• Team Building
• Fundraising
• Time Management
• Public Speaking
• Training
• New Business Development
• Customer Service
• Business Development
• Networking
• Teamwork
• Team Leadership
• Leadership
• Human Resources
• Event Planning
• Coaching
• Social Media Marketing
• Power Bi
• Sales
• Project Management
• Social Media
• Applicant Tracking Systems
• Communication
• Administration
• Project Planning
• New Hire Orientations