Heidi Ratini

About Heidi Ratini

Heidi Ratini is an influential and driven IT Professional offering over 28 years of experience in technology, infrastructure, security, and team building. She has a reputation for being well organized and perceptive, with the ability lead from the front allowing her teams to meet critical business requirements while maintaining a balance of operational excellence and innovation.As an extremely dynamic leader, Heidi enjoys building diverse and motivated teams to achieve the goals of the business and satisfy customer needs. Her philosophy in life amounts to the motto “Adapt and Overcome” and this statement drives her both professionally, and personally.In 2018, Heidi received Oracle\'s Excellence Award for Leadership in Infrastructure Transformation (\"LIT\"), for transforming and modernizing IT Convergence\'s expansive Private Cloud Infrastructure using Oracle Technologies.

Experience

1. Associate Vice President

   IT Convergence

   Jun 2021 — Present · Chicago, IL, US

   As the Associate Vice President of Cloud & Infrastructure, I am responsible for driving the continuous evolution and improvement of all IT Convergence Private and Public Cloud spaces which service both Internal and Client facing multi-tenant environments. I directly manage the vision, design and deployment of the Infrastructure and Cybersecurity across Compute, Storage and Networking as well as all other underlying supporting systems and processes. In addition to technology, I focus on providing strong leadership, guidance and mentoring across teams of high performing professionals in both Engineering and Operations.

Education

• DeVry University

  COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

Skills

• Troubleshooting
• IT Service Management
• Windows Server
• Information Security Management
• System Administration
• Standards Compliance
• People Management
• Network Design
• Managed Services
• Integration
• Data Center
• Project Planning
• Software as a Service (Saas)
• IT Audit
• Firewalls
• Cloud Computing
• Networking
• Network Security
• Itil
• Security
• Enterprise Software
• Enterprise Architecture
• Management
• Network Administration
• Project Management
• Saas
• Disaster Recovery
• Vmware
• Virtualization
• Cisco Technologies
• Business Process
• Network Architecture
• Business Intelligence
• Strategy
• High Availability
• Solution Architecture