Heidi Parcell
- Role
- VP, Global Sales Development at Genesys
- Location
- Provo, UT, US
- LinkedIn followers
- 500 followers
About Heidi Parcell
Having worked in the customer contact center industry over the past 20 years, I know from…
Experience
VP, Global Sales Development
Feb 2022 — Present
Education
Utah Valley University
Bachelor of Science - BS, Business Administration and Management, General
2024
Utah Valley University
Associate of Science, Business Administration and Management, General
2024
Skills
- Cti
- Telemarketing
- Customer Relationship Management (Crm)
- Avaya
- Solution Selling
- Customer Service
- Speech Analytics
- Cloud Computing
- Mobile Devices
- Call Centers
- Customer Experience
- Professional Services
- Sip
- Telephony
- Telecommunications
- Customer Engagement
- Training
- Saas
- Contact Centers
- Unified Communications
- Ivr
- Direct Sales
- Enterprise Software
- Genesys
- Salesforce.com
- Crm
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