Heidi Otley
K3 Advisory Group
York, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@K3 Advisory Group
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EDUCATION
1993 — 1996
University of Exeter
Bachelor of Science (BSc), Mathematical Statistics and Operational Research
SKILLS
Business AnalysisRecruitingInsuranceChange ManagementProject DeliveryTeam ManagementRequirements AnalysisCall CentersProcess ImprovementCoachingOutsourcingManagementPerformance ManagementStakeholder ManagementTeam LeadershipPmoBusiness Process ImprovementStrategic PlanningBusiness IntelligenceContact CentersProduct DevelopmentAnalysis
ABOUT HEIDI OTLEY
Driven, resilient, culturally aware, people-focused leader with an empathetic approach…
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