Heidi Nielsen
Fm Cmms Trainer and Document Specialist and Deployment Support @Sodexo
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WORK HISTORY
Fm Cmms Trainer and Document Specialist and Deployment Support @Sodexo
Barrie, ON, CA
International On Site and Virtual trainer • Subject matter expert in course documentation for trainers and users• Create eLearning functional training using ClipChamp, Copilot, EasyGenerator, and Synthesia• Go Live support for new deployments and oversee international facility accounts for all segments • Implement and manage the CMMS maintenance software and database including creation of Preventative Maintenance (PM) schedules and Reactive Maintenance work orders (RM\'s)• Led a team of data collectors with mobile devices for asset inventory, locations and tagging projects• Manage data collection, analyze data and prepare template for upload, migration from InSite• Optimize multiple work steams, execute metrics, reports (SLAs/KPIs), and use Smartsheet for tracking• Collaborate in leadership projects
EDUCATION
Confederation College ThunderBay
Executive Administrative Diploma
SKILLS
ABOUT HEIDI NIELSEN
A professional project team coordinator – business analyst with a specialty in…
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