Heidi Newburg

About Heidi Newburg

Senior Enterprise Leader with deep expertise in data integration, client strategy, and…

Experience

1. Senior Enterprise Solutions Implementation Specialist, Amer Communications Lead for Enterprise d & i

   Bloomberg

   May 2012 — Present · New York, NY, US

   Manage the implementation and integration processes for Enterprise Data Feed Clients consisting of all flavors of the following Bloomberg data products: B-Pipe, Server API, Platform/Contributions, Managed Feed Adaptor, MessageOne (MSG1), Event Driven News, Data License/Master Data, RestFullAPI, HyperMedia.• Manage customer expectations in regards to the steps of timing of the on-boarding process and manage the process by which new client environments are configured and deployed including, proper authentication.• Support Sales in pre-sales conversations concerning technical and integration matters.• Manage customer relationships from pre-sales, through the implementation process and into production/post-sales Assist clients in a wide variety of areas such as bandwidth and capacity, permissioning systems, and technical and network architecture.• Educate clients in regards to the use of Diagnostic Tools, Appliance Management, Usage Reporting Tools and the Customer Service Center.* Bloomberg Social Ambassador* D&I Communications US Lead* Regional Head of Enterprise New Hire On-Boarding: Learning and DevelopmentDiversity and Inclusion: Head Volunteer Pillar, Mentor, Cultural Ambassador• Head Volunteer Pillar heading Bloomberg’ Community Outreach group for God’s Love We Deliver• Speak and meet with Directors of Non-Profit Organizations representing Bloomberg, creating and scheduling Best of Bloomberg Volunteering events.• Member of the Bloomberg Steering Committee.• Mentor, Cultural Ambassador and Resource for Summer Interns via the Bloomberg Connector Program. The Bloomberg Connector Program pairs summer interns with members of the Diversity and Inclusion Community to get a better understanding of Bloomberg.• Enterprise Ambassador for Diversity and Inclusion, Enterprise D&I Champion.• Monthly speaker at the New Hire Orientation• Captain of the Enterprise Buddy System for New Hires (Mentor), Member of Women in Fintech D&I America Swat Team.

Education

• Brooklyn College

  Bachelor of Arts - BA, Business Administration and Management, General

Skills

• Real-Time Datafeed Solutions
• Project Implementation/on-Boarding
• Pre-Sales/Solution Sales/ Account Management
• Equities
• Customer Retention
• Sas70/Security
• Business/Partner Relationship Management
• Financial Markets
• Server Architecture
• Low Latency
• Salesforce.com
• Market Data
• Project Management
• Training
• Post-Sale Support
• Trading
• Sales
• Relationship Management
• Integration
• Software Documentation
• Enterprise Software
• Business Development
• Electronic Trading
• Competitive Analysis
• Sales Management
• Management
• Trading Systems
• Crm
• Business Analysis
• Real Time
• Financial Services
• Fixed Income
• Vendor Management
• Leadership
• Reference Data
• Product Management
• Pre-Sales
• Account Management
• Team Management
• Sales Operations